Privacy Policy

At Sterling and Gold, we prioritize the privacy and security of your personal information. This policy outlines the types of information we collect, how we use it, and your rights regarding that data.

Information We Collect

We collect and store any information you provide through our website or by other means. This includes:

• Personal Information: Such as your name, email address, password, and any other information you provide during registration or transactions.

• Technical Information: Including your IP address, login data, browser type and version, time zone setting, browser plug-in types, operating system, and platform.

• Usage Data: This includes information about how you use our website, such as page response times, visit durations, page interaction data, and how you navigate away from pages.

• Transaction Information: When you make a purchase, we collect details such as your name, address, payment information, and purchase history.

• Communications: We may collect your comments, feedback, product reviews, and other communications you share with us.

How We Use Your Information

The information we collect is used for the following purposes:

1. Service Delivery: To provide and manage the products and services we offer.

2. Customer Support: To offer ongoing customer service and technical support.

3. Communication: To contact you with service-related notices, personalized communications, and promotional messages.

4. Analytics: To generate aggregated statistics and insights that help us improve our services.

5. Legal Compliance: To ensure compliance with applicable laws and regulations.

Data Storage and Security

Our website is hosted on the Wix.com platform, which provides a secure environment for your data. Your information is stored in Wix.com’s secure databases, protected by firewalls and other security measures.

Payment Processing

All direct payment gateways used by our company comply with PCI-DSS standards, which are managed by the PCI Security Standards Council—a joint effort by major credit card companies such as Visa, MasterCard, American Express, and Discover. These standards help ensure the secure handling of your payment information.

Communications

We may contact you via email, phone, text, or postal mail for various reasons, including account management, dispute resolution, payment collection, surveys, company updates, or to enforce our User Agreement and other applicable laws.

For more details on Wix.com's privacy practices, please click here.